Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
This online marketplace has revised its sizing categories for women's and children's garments failing to inform every member regarding the update.
Digital Channels Reaction
Numerous buyers and vendors are posting online stating that platform listings now display an altered size classification versus the original listing as a result of the reclassification.
Vinted explained the new system was more in line with similar services.
The platform has recommended to examine their items and update the measurements by hand where appropriate, resulting in member annoyance.
Size Classification Updates
Before the change, the sizing featured one number and one letter, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L used to be a 12 but is now a UK 16-18.
Member Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, from Glasgow, explained products she uploaded on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Necessary Adjustments
Charlotte Lunn, based in Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she said.
Marketplace Information
The service features exceeding 100 million users, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: last year, Vinted reversed a change concerning shipment methods following member complaints.
